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Public safety should accept VoIP, speakers say

Published Tuesday, January 31, 2006

ORLANDO--Instead of trying to resist voice over IP, public-safety answering point officials should prepare for an IP-based world and try to leverage technological innovations to their benefit, speakers at the Association of Public-Safety Communications Officials Winter Summit said yesterday. “The old adage was, ‘Voice over IP is coming,’” said Sam Keys, public safety communications analyst for the Virginia Information Technology Agency. “Well, voice over IP is here … and we have to take this technology and make it apply to our everyday operations.” Such a strategy involves more than simply retrofitting legacy PSAPs with equipment to accept VoIP ...

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