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By virtually any measurement, the 911 emergency call system in the U.S. has been an unqualified success, in terms of reliability, coverage, response rates and the number of lives saved. Yet most industry observers agree that the legacy 911 system is ill prepared to maintain these standards in a era dominated by IP-based communications. The reasons for the limitations are many, not the least of which being that the foundation of 911 networks was established more than 30 years ago, when the only method of real-time communication was telephony over a local network owned by AT&T. Communication via ...

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