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Leveraging commercial technology is the right thing to do — in the right context

When I wrote an article last month about a movement among some fire departments and rescue squads to drop their pagers in favor of an emergency dispatch solution from Omnilert that allows messages to be transmitted onto a host of commercial mobile devices, it threw some readers into a tizzy. How could these fire departments be so irresponsible as to replace dedicated public-safety alerting systems with commercial ones? And how could I be so irresponsible as to not be critical of it? ...

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