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SandCherry, Datria intro voice-enabled productivity solution

Published Tuesday, March 08, 2005

SandCherry and Datria Systems have jointly developed a solution dubbed Ticket Master that enables utility and enterprise personnel equipped with two-way radios to talk to Datria’s self-service applications using SandCherry’s Voice4 Radio platform. By enabling field personnel to talk directly to the application, Ticket Master reduces the load on operators and dispatchers, the companies said. Self-service applications have become popular in the consumer sector, where they are used to pay bills, check bank balances or purchase products. Originally Web-based, such applications later became voice-enabled, but were limited to wireline and wireless phones. But the Voice4 platform allows voice-enabled ...

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