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urgentcomm » SMT

So close, yet so far

Published Sunday, June 01, 2008

Communication can take many forms, the most prevalent of which is the spoken word, something the emergency 911 system in the U.S. has accepted quite well from people in distress during the past 40 years. But while a flurry of electronic devices has made text, data, pictures and video integral parts of everyday life for many Americans, those innovations have left 911 behind. By most accounts, it is clear that the 911 system designed in the 1960s cannot change fast enough to handle the rapid pace of technological evolution. Although cell phones have been commonplace for more than ...

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